Guest relations tips for holiday home rental owners
Do you own, or are you thinking of owning a holiday property abroad or a long distance from where you live? Do all your friends or even you have this idyllic idea that you will have a lovely place that you can just hop back and forth to whenever you feel like it, Quite possibly this is true, but we also know it is not without it’s headaches. Read more
We’ve all had periods of ‘feast’ when the phone doesn’t stop ringing, piles of email requests are coming in to make a holiday booking for the peak times of the year. We can’t imagine the quiet times, but they come and when they do it seems endless. Read more
Greeting your holiday rentals guests in the right way can make a big difference to their perception of their holiday and how they treat your property. Customer service in holiday lettings can be approached in many different ways. This blog will nudge you to think about how you do it and maybe give you some ideas of how you might do it differently, making it easier for yourself and your guests or it may confirm to you that what you are doing works for you. Read more
