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Lifetime Listings with Tots to Travel

Welcoming Guests this Summer Holiday Season

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I know many owners here in Europe are preparing to welcome their first holiday rental guests of the season as the Easter break begins.  The old adage “first impressions count” is never more important than when trying to run a holiday business, so why should a holiday rental be any different to a quality hotel?  Guests have the same needs; they may be stressed out from finishing up at work, tired from the journey, possibly with over excited children, and all they want is to arrive and find everything perfect so they can get straight on with the job of relaxing and having a good holiday. Read more

Happy guests and glowing testimonials

What Happens When You Aim for A Holiday Niche… And Deliver!

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A couple of weeks ago I received a lovely email from one of our villa owners in Spain, with a glowing testimonial from some repeat guests she had staying. The villa is marketed by an agency we work with, family holiday specialists Tots to Travel, with whom the guests had booked their stay. Read more

Yoga on holiday is a middle-class indicator!

How To Ensure Your Holiday Property Appeals to The ‘New Middle Class’

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A report in The Sunday Times at the weekend stated that 7 out of 10 Britons describe themselves as Middle Class. There were various sub-groups under this banner, but then it went on to name “50 things that make you middle class”. I’ve had a quick scan through and picked out the ones that should ensure your holiday property will appeal to 70% of the British (all written with my tongue very firmly in my cheek I have to point out!). Read more

The 2 Pillars of Running a Holiday Property from Afar

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Do you own, or are you thinking of owning a holiday property abroad or a long distance from where you live? Do all your friends or even you have this idyllic idea that you will have a lovely place that you can just hop back and forth to whenever you feel like it, Quite possibly this is true, but we also know it is not without it’s headaches. Read more

Leave something thoughful to greet your guest

Useful Tips for Greeting Holiday Rental Guests

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Greeting your holiday rentals guests in the right way can make a big difference to their perception of their holiday and how they treat your property. Customer service in holiday lettings can be approached in many different ways. This blog will nudge you to think about how you do it and maybe give you some ideas of how you might do it differently, making it easier for yourself and your guests or it may confirm to you that what you are doing works for you. Read more

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