In a crowded holiday lettings market, how can you make your property stand out from the crowd?
I know many owners here in Europe are preparing to welcome their first holiday rental guests of the season as the Easter break begins. The old adage “first impressions count” is never more important than when trying to run a holiday business, so why should a holiday rental be any different to a quality hotel? Guests have the same needs; they may be stressed out from finishing up at work, tired from the journey, possibly with over excited children, and all they want is to arrive and find everything perfect so they can get straight on with the job of relaxing and having a good holiday. Read more
Greeting your holiday rentals guests in the right way can make a big difference to their perception of their holiday and how they treat your property. Customer service in holiday lettings can be approached in many different ways. This blog will nudge you to think about how you do it and maybe give you some ideas of how you might do it differently, making it easier for yourself and your guests or it may confirm to you that what you are doing works for you. Read more